Shipping Policy

1. Shipping at a Glance

Orders are normally prepared within one business day after payment has been successfully confirmed. Transit time begins after the order has entered the carrier's transportation network.

2. Shipping Availability

Nichewind identifies the United States, Canada, and the United Kingdom as intended shipping destinations. Actual availability depends on the delivery address and the shipping options offered at checkout. Please confirm that your address is accepted before completing an order.

3. Shipping Cost

Nichewind's standard shipping fee is $6.99 for eligible orders shipped to the United States, Canada, and the United Kingdom. The applicable shipping charge is shown during checkout before the order is completed.

Checkout prices for Canadian and UK customers are displayed in USD. The final order total, including the applicable shipping charge, is shown before payment is submitted.

If a shipping promotion, discount, or other shipping offer is available, its applicable terms will be displayed separately. Unless otherwise stated, this policy describes the standard shipping service.

4. Order Processing and Handling Time

After an order has been successfully submitted and payment has been confirmed, Nichewind begins preparing the order for shipment. The standard processing time for orders shipped to the United States, Canada, and the United Kingdom is 1 business day.

Processing time and carrier transit time are separate. Processing covers order preparation and packaging before shipment. Transit time begins after the package enters the carrier's transportation network.

Orders are normally processed Monday through Friday. Orders placed after the daily cut-off time or during weekends and applicable holidays may begin processing on the next available business day.

5. Estimated Delivery Timeline

Estimated delivery time consists of the order processing period plus carrier transit. The estimates below apply to the United States, Canada, and the United Kingdom.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual delivery may take longer when carrier operations, weather, holidays, customs procedures where applicable, transportation conditions, or other circumstances affect shipment movement.

6. Delivery Services and Shipping Carriers

Nichewind may use established parcel carriers to transport customer orders. Depending on the order, destination, and available service, shipments may be handled through USPS, UPS, or FedEx.

For shipments to Canada or the United Kingdom, delivery may involve an applicable local delivery network or delivery partner. The carrier or delivery network used for an individual shipment may vary according to the destination and shipping service.

Customers do not necessarily select the carrier for an individual order. Carrier selection may depend on the destination, order requirements, and available shipping service.

7. Order Tracking

When tracking information is available, it will be provided after the order has shipped and a tracking number has been assigned. Customers can use the tracking information to monitor shipment progress.

Tracking information may take some time to become active after the shipment is transferred to the carrier. A tracking page may not show movement immediately after the shipping label is created.

Once a package has entered the carrier's network, tracking scans and estimated delivery updates are controlled by the applicable carrier. International shipments may have additional tracking steps when a package transfers between delivery networks.

Common Tracking Statuses

• Label Created: Shipment information has been submitted and a shipping label has been created.
• Accepted or In Transit: The carrier has received or is transporting the package.
• Out for Delivery: The package is scheduled for delivery.
• Delivered: The carrier has recorded the shipment as delivered.

8. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate delivery address during checkout. Please carefully review the recipient name, street address, apartment or unit number, city, state or province, postal code, and other required information before completing your order.

An incomplete or incorrect address may result in delivery delays, unsuccessful delivery, returned packages, or additional carrier handling.

If you notice an address error shortly after placing your order, contact Nichewind Customer Support as soon as possible. Because orders may enter processing quickly, an address change cannot always be guaranteed.

Once a package has been transferred to a carrier, any available delivery adjustment may need to be handled through the applicable carrier.

9. Delivery Delays

Nichewind's delivery estimates are based on normal processing and carrier transit conditions. Circumstances outside our control may cause a shipment to arrive later than estimated.

Possible causes of delay include:

• Severe weather or natural events.
• Carrier network congestion or transportation interruptions.
• Holiday and seasonal shipping volume.
• Incorrect or incomplete delivery addresses.
• Carrier facility delays or temporary service interruptions.
• Delivery restrictions or access issues at the destination.
• Customs processing or border procedures where applicable.
• Unexpected transportation or operational circumstances.

If tracking shows that your package is still moving through the carrier network, continue to monitor the tracking information for updates. If the estimated delivery period has passed or tracking has not changed for an extended period, contact Nichewind Customer Support so we can review the available shipment information.

10. Failed or Missed Delivery

If a carrier cannot complete delivery because no one is available, the address cannot be accessed, or another delivery issue occurs, the carrier may attempt another delivery, hold the package for pickup, or provide additional instructions through its tracking system.

Customers should monitor tracking information when a delivery attempt has been made and follow any instructions provided by the carrier.

Packages returned because of an incorrect or incomplete address, failure to accept delivery, or failure to collect a held package may require additional assistance before another shipment can be arranged.

11. Lost, Missing, or Stolen Packages

If tracking shows that an order has been delivered but you cannot locate the package, first check the delivery location and any secure areas where the carrier may have placed it.

You may also wish to check with household members, neighbors, building management, or other authorized recipients.

If the package remains missing, review the carrier tracking information and contact the relevant carrier for additional delivery details. Nichewind can assist with reviewing the order and available shipment information when you contact Customer Support.

For packages that appear to be lost while in transit, contact us with your order information and tracking number so we can review the available shipment information.

12. Damaged Packages

Please inspect your package when it arrives. If the outer packaging appears seriously damaged, retain the packaging and document the condition of the shipment when possible.

If an item arrives damaged, contact Nichewind Customer Support and provide your order number together with clear photographs or other relevant information. Our support team will review the circumstances and provide instructions for the next step.

13. Orders Placed on Weekends and Holidays

Nichewind's standard processing schedule for orders shipped to the United States, Canada, and the United Kingdom is based on business days. Orders placed on Saturday, Sunday, or applicable holidays may begin processing on the next available business day.

The standard one-business-day processing period begins according to the regular business-day schedule.

14. Order Changes Before Shipment

If you need to correct information about an order, including a delivery address, contact Nichewind Customer Support as soon as possible after placing the order.

We will make reasonable efforts to review change requests before the order enters shipment processing. Because standard processing for orders shipped to the United States, Canada, and the United Kingdom is one business day, there may be a limited window in which changes can be made.

Once an order has been packed or transferred to the carrier, changes may no longer be possible through Nichewind.

15. Multiple Items and Separate Shipments

Orders containing multiple products may generally be prepared together when fulfillment conditions allow. In some circumstances, items may be processed or shipped separately.

If separate tracking information is generated, each shipment may have its own tracking number and carrier scan history. Delivery dates may differ because each package moves independently through the carrier network.

Customers should refer to the tracking information associated with each shipment for the latest available status.

16. Delivery Estimates and Business Days

Delivery estimates are expressed in business days and should not be interpreted as guaranteed calendar dates. Business days generally exclude weekends and applicable holidays from the processing calculation.

Actual delivery may take longer when carrier delays, weekends, holidays, weather, customs procedures where applicable, address problems, or other transportation circumstances affect shipment movement.

17. Shopping and Shipping for Canada

Nichewind customers in Canada can shop available products online and have eligible orders shipped to supported Canadian addresses.

Canadian orders have a standard shipping fee of $6.99 and normally require 1 business day for processing, followed by an estimated 3–9 business days of carrier transit.

The estimated total delivery period for Canada is 4–10 business days under normal shipping conditions. Checkout prices for Canadian customers are displayed in USD.

18. Shipping to the United Kingdom

Nichewind lists the United Kingdom as an intended shipping destination. Orders can be shipped to eligible UK addresses supported by the available checkout shipping service.

UK orders have a standard shipping fee of $6.99 and normally require 1 business day for processing, followed by an estimated 3–9 business days of carrier transit.

The estimated total delivery period for the United Kingdom is 4–10 business days under normal shipping conditions. Checkout prices for UK customers are displayed in USD.

International shipments may be subject to customs procedures, import duties, taxes, or other charges depending on the shipment and applicable requirements. Any applicable charges and the party responsible for paying them should be confirmed in the store's policies and checkout information.

19. Customer Support

If you have a question about shipping, order processing, tracking, delivery status, or a shipment that appears delayed, our customer support team is available to help.

When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible. Providing complete information helps us locate the order and review the available shipment details.

20. Important Shipping Notes

Shipping times depend on both order processing and the carrier's transit network. For US orders, the estimated transit period is 2–6 business days after processing. For Canada and UK orders, the estimated transit period is 3–9 business days after processing. The estimated total delivery period for Canada and the UK is 4–10 business days.

Tracking information is intended to provide shipment visibility and may not update continuously. A period without a new scan can occur while a package is moving between facilities or delivery networks.

Nichewind cannot control carrier operating conditions after a package has entered the carrier's transportation network. When a shipment requires assistance, our customer support team can review the available order and tracking information and help determine the appropriate next step.

21. Contact Us About Your Shipment

For questions regarding shipping fees, processing status, tracking numbers, delivery progress, or other shipment concerns, please contact Nichewind using the support information below.

We appreciate your choosing Nichewind for your fashion needs. Our goal is to provide clear and consistent shipping information from the moment an order is placed through final delivery.